Under the general term “Product Certification” we classify product, process and service certifications.

This certification assures customers and stakeholders that a Company is able to manufacture a product, carry out a process or provide a service in accordance with the relevant specifications and standards. For some particularly sensitive products, such certifications are mandatory in order to operate at national and international level.

“Product certification” therefore assures that the certified company, through a systematic set of activities, is able to manufacture a product, carry out a process and provide a service in accordance with the relevant specifications throughout the validity period of the certification; during this period, the certification body carries out periodic audits to ensure the company’s continued ability to provide compliant products, processes or services.

Certification process

The certification process, common to all product, process and service certification schemes, is outlined below in its key phases:

  • Request for quotation
  • Quotation
  • Inspection audit
  • Certification

On the individual pages dedicated to the products, processes and services certified by AJA Europe Srl, the customer will find the links to download the following documents:

  • Request for Quotation
  • General Regulation
  • Particular Regulation
  • Appeals and Complaints Management Procedure
  • Form for managing an appeal or complaint